At dewblockmat, we are committed to maintaining the confidentiality and integrity of the information you provide when visiting www.dewblockmat.com. This Privacy Policy explains how we collect, use, and manage your information in accordance with applicable laws in the United Kingdom, the European Union, and the United States.
- Information We Collect
We collect information that is necessary to facilitate your transactions and provide our services. This includes your name, shipping and billing address, email address, and transaction details. We do not store full payment card details on our local servers; such information is processed directly by our payment processor. - Payment Processing
We utilize Stripe as our payment processor to manage transactions securely. When you make a purchase, your payment information is transmitted directly to Stripe. They process your payment in accordance with their own privacy policies and security standards. We do not have access to your full payment card information. - Use of Information
Your information is used for the following purposes:
To process and fulfill orders.
To communicate regarding order status and support inquiries.
To comply with legal and regulatory obligations. - Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law.
Transaction Records: Financial and transaction records are retained for a period of up to seven years to comply with statutory requirements under United Kingdom and international tax and financial reporting laws.
Account and Communication Data: Other information is retained for a period necessary to manage your relationship with us and to address any subsequent queries, typically not exceeding five years, unless a longer retention period is required by law or to resolve potential disputes. - Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request the deletion of the data we hold. Please contact us at moisture@dewblockmat.com to discuss your data-related inquiries. - Data Security
We implement appropriate administrative and organizational measures to protect the information under our control. While we strive to follow established industry practices, it is acknowledged that no method of electronic transmission or storage is entirely immune to all risks. We monitor our processes to maintain alignment with current operational standards. - Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be reflected on this page with the corresponding “Last Updated” date. - Contact
For questions regarding this policy or our data handling practices, please contact us:
Company: dewblockmat
Address: 123 High Street, London, SW1A 1AA, United Kingdom
Email: moisture@dewblockmat.com